To investigate online communication as a true human activity, with a long term, comprehensive and holistic approach.
In particular, stressing human growth and quest for meaning in touristic experiences - eTourism.

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Smartphone applications for public transport in Swiss cities

Stefan Dauner, Silvia de Ascaniis e Lorenzo Cantoni. Smartphone applications for public transport in Swiss cities. April 2014 Pdf, 1300 kB

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Executive summary
Switzerland is one of the countries where smartphone applications are more extensively used. In the field of travel and tourism, in particular, smartphone applications are able to support travellers’ decision making, thanks to real-time and personalized information. Public transport operators are increasingly aware of their potential and are developing apps to enhance the quality of public transport. This paper presents the results of a comparative analysis of six public transport apps developed to serve, respectively, six Swiss cities. A contents and functionalities analysis pointed out which information pieces are provided and which services are offered to improve public transport use. A user scenario, then, was designed to test the performance of the six applications.