We are pleased to announce that this month, July 2014, our student assistant Alessia Borrè, supervised by Prof. Cantoni, Dr. Elena Marchiori and Dr. Silvia De Ascaniis successfully defended her master thesis in Media Management at USI.
Alessia Borrè’s thesis topic: Listen to your customers. How hotels manage online travel review: the case of hotels in Lugano. (Pratiche di ascolto e di dialogo rispetto alle review online: il caso degli alberghi di Lugano).
In the picture: Prof. Lorenzo Cantoni, Alessia Borrè, Dr. Elena Marchiori, and the second reader, Dr. Gabriele Balbi.